Frequently Asked Questions
Everything you need to know about MRY Optics Group eyewear and services.
How do I know if the frames will fit my face shape?
We provide detailed measurements (lens width, bridge distance, and temple length) for every frame. You can also use our Virtual Try-On tool or consult our Style Guide to find the perfect match for your face shape.
What is your shipping policy for international orders?
MRY Optics Group ships worldwide. Standard international shipping typically takes 7-14 business days, while expedited options are available at checkout. Please note that customs duties may apply depending on your country.
Can I return my sunglasses if I am not satisfied?
Yes, we offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the items in their original condition for a full refund or exchange.
Do your lenses provide UV protection?
Absolutely. All MRY Optics lenses provide 100% UVA and UVB protection to ensure your eyes are shielded from harmful solar radiation while maintaining high-definition clarity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm in select regions.
How do I care for and clean my premium eyewear?
To maintain your optics, always use the microfiber cleaning cloth provided. Avoid using paper towels or household detergents; instead, use a dedicated lens cleaning spray or lukewarm water with mild soap.